Frequently Asked Questions
Our comprehensive FAQ section is designed to answer all your questions, whether you're curious about booking, services or specific details about our offerings. Each topic is neatly organised to help you find the answers you need quickly.
If you can't find what you're looking for or need further assistance, we're always here to help! You can use our Live chat Now feature to speak with a member of our team in real-time for personalised support. We’re dedicated to making your experience as smooth and enjoyable as possible!
How long does High Ropes Adventure last?
We estimate that a High Ropes Adventure lasts between 1 hour and 1 hour 15 minutes.
How long does High Ropes Adventure last?
We estimate that a High Ropes Adventure lasts between 1 hour and 1 hour 15 minutes.
What is the safety system?
We use a safe roller system (Rope Roller). Our instructors help you into a full body harness and provide you with a safer roller system that attaches you and your...
What is the safety system?
We use a safe roller system (Rope Roller). Our instructors help you into a full body harness and provide you with a safer roller system that attaches you and your...
Do I need to book in advance?
Prebooking is essential. You can book via our website or give us a call.
Do I need to book in advance?
Prebooking is essential. You can book via our website or give us a call.
What safety measures do you have in place for H...
All activities are supervised by experienced staff, with safety briefings and equipment checks.
What safety measures do you have in place for H...
All activities are supervised by experienced staff, with safety briefings and equipment checks.
Can I leave my children at High Ropes Adventure...
No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.
Can I leave my children at High Ropes Adventure...
No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.
Is there an instructor with you?
An instructor will administer a full safety briefing and also ensure you’re completely attached to the course before you set off. Instructors are then positioned around the course from the...
Is there an instructor with you?
An instructor will administer a full safety briefing and also ensure you’re completely attached to the course before you set off. Instructors are then positioned around the course from the...
Are group bookings for High Rope Adventure avai...
Yes, we offer group bookings for parties, corporate events and team-building activities. Please contact us for further information.
Are group bookings for High Rope Adventure avai...
Yes, we offer group bookings for parties, corporate events and team-building activities. Please contact us for further information.
What is the cancellation policy for High Rope A...
Cancellations made at least 7 days before the event date will receive a full refund.
What is the cancellation policy for High Rope A...
Cancellations made at least 7 days before the event date will receive a full refund.
When is High Ropes Adventure open?
We operate different opening hours depending on the season, so it's best to give us a call or search our online booking system which shows all of our availability.
When is High Ropes Adventure open?
We operate different opening hours depending on the season, so it's best to give us a call or search our online booking system which shows all of our availability.
What are the height and weight requirements for...
Participants must be at least 1.3 metres tall and weigh no more than 120 kg.
What are the height and weight requirements for...
Participants must be at least 1.3 metres tall and weigh no more than 120 kg.
What should my I wear for High Ropes Adventure?
Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are...
What should my I wear for High Ropes Adventure?
Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are...
Is previous experience necessary to participate...
No previous experience is required. Our trained instructors will provide safety briefings and guide you through the course, ensuring your safety and enjoyment.
Is previous experience necessary to participate...
No previous experience is required. Our trained instructors will provide safety briefings and guide you through the course, ensuring your safety and enjoyment.
When should I arrive for High Ropes Adventure?
Please arrive 15 minutes before your scheduled session to allow time for check-in and the safety briefing.
When should I arrive for High Ropes Adventure?
Please arrive 15 minutes before your scheduled session to allow time for check-in and the safety briefing.
I have physical, sensory or mental impairment. ...
We try our best to make activities accessible to as many people as possible, and to avoid disappointment, it is very important you get in touch with us before you...
I have physical, sensory or mental impairment. ...
We try our best to make activities accessible to as many people as possible, and to avoid disappointment, it is very important you get in touch with us before you...
What is the minimum age requirement for High Ro...
The minimum age requirement for High Ropes is 8 years old.
What is the minimum age requirement for High Ro...
The minimum age requirement for High Ropes is 8 years old.
Can I bring and use a camera on High Ropes Adve...
We do not allow cameras on the high ropes, however, if you are spectating, there are various viewing areas to take photos from.
Can I bring and use a camera on High Ropes Adve...
We do not allow cameras on the high ropes, however, if you are spectating, there are various viewing areas to take photos from.
What should my child wear for a High Ropes party?
Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are...
What should my child wear for a High Ropes party?
Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are...
How long does a High Ropes party last?
We estimate that a High Ropes party lasts between 1 hour & 45 minutes and 2 hours with 1 hour to 1 hour & 15 minutes allocated for the activity...
How long does a High Ropes party last?
We estimate that a High Ropes party lasts between 1 hour & 45 minutes and 2 hours with 1 hour to 1 hour & 15 minutes allocated for the activity...
What is the minimum age requirement for a High ...
The minimum age requirement for High Ropes Adventure is 8 years old.
What is the minimum age requirement for a High ...
The minimum age requirement for High Ropes Adventure is 8 years old.
What are the height and weight requirements for...
Participants must be at least 1.3 metres tall and weigh no more than 120 kg.
What are the height and weight requirements for...
Participants must be at least 1.3 metres tall and weigh no more than 120 kg.
What does a High Ropes party package include?
Our High Ropes party package includes single entry to both courses and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer...
What does a High Ropes party package include?
Our High Ropes party package includes single entry to both courses and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer...
What should I do if Junior Ski Club memberships...
If memberships are sold out on the website, we recommend contacting us directly. Spaces may become available as children move up groups.
What should I do if Junior Ski Club memberships...
If memberships are sold out on the website, we recommend contacting us directly. Spaces may become available as children move up groups.
Who will be instructing the children during Jun...
Junior Ski Club sessions are led by our experienced and certified ski instructors who provide a safe and fun environment for skill development.
Who will be instructing the children during Jun...
Junior Ski Club sessions are led by our experienced and certified ski instructors who provide a safe and fun environment for skill development.
What if I need to cancel my Junior Ski Club mem...
In extenuating circumstances, we can process a refund for your membership and calculate it pro-rata.
What if I need to cancel my Junior Ski Club mem...
In extenuating circumstances, we can process a refund for your membership and calculate it pro-rata.
What is the ratio of instructors to children?
The ratio of instructors to children is 1:12.
What is the ratio of instructors to children?
The ratio of instructors to children is 1:12.
Is there a progression system for different ski...
Yes, we have a structured progression system where children move up groups as they develop their skiing skills. This ensures that each child is learning at an appropriate pace.
Is there a progression system for different ski...
Yes, we have a structured progression system where children move up groups as they develop their skiing skills. This ensures that each child is learning at an appropriate pace.
What are the term dates for Junior Ski Club?
Term 1 - 14th September 2024 - 14th December 2024. Term 2 - 11th January 2025 - 29th March 2025. Please note, there will be no sessions on certain dates...
What are the term dates for Junior Ski Club?
Term 1 - 14th September 2024 - 14th December 2024. Term 2 - 11th January 2025 - 29th March 2025. Please note, there will be no sessions on certain dates...
What time is Junior Ski Club?
Levels 1-4 are held on Saturday mornings from 11:00 AM to 1:00 PM during the term. Level 5 is held on Saturday mornings from 8:30 AM to 10:30 AM. Level...
What time is Junior Ski Club?
Levels 1-4 are held on Saturday mornings from 11:00 AM to 1:00 PM during the term. Level 5 is held on Saturday mornings from 8:30 AM to 10:30 AM. Level...
What is the session structure for Junior Ski Club?
Children will ski for 55 minutes, take a 10-minute snack break (snacks not included) and then ski for another 55 minutes.
What is the session structure for Junior Ski Club?
Children will ski for 55 minutes, take a 10-minute snack break (snacks not included) and then ski for another 55 minutes.
What age group is Junior Ski Club designed for?
Junior Ski Club is designed for children aged 7–14, catering to both beginners and experienced skiers.
What age group is Junior Ski Club designed for?
Junior Ski Club is designed for children aged 7–14, catering to both beginners and experienced skiers.
Is Junior Ski Club suitable for beginners?
Yes! Our club welcomes children of all skill levels, from those taking their first steps on the slopes to seasoned skiers looking to improve their skills.
Is Junior Ski Club suitable for beginners?
Yes! Our club welcomes children of all skill levels, from those taking their first steps on the slopes to seasoned skiers looking to improve their skills.
What should my child wear for a Laser Tag party?
Participants should wear old clothing they don’t mind getting dirty and suitable shoes.
What should my child wear for a Laser Tag party?
Participants should wear old clothing they don’t mind getting dirty and suitable shoes.
What does a Laser Tag party package include?
Our Laser Tag party package includes the use of laser tag equipment and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we...
What does a Laser Tag party package include?
Our Laser Tag party package includes the use of laser tag equipment and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we...
What is Hypershock and how old must I be to use...
The Hypershock system delivers an 82mj electric shock when shot. You must be 15 years or older to participate.
What is Hypershock and how old must I be to use...
The Hypershock system delivers an 82mj electric shock when shot. You must be 15 years or older to participate.
How long does a Laser Tag party last?
The Laser Tag party lasts for 2 hours & 15 minutes, which includes a 20-minute briefing, 70 minutes of gameplay and 45 minutes for food.
How long does a Laser Tag party last?
The Laser Tag party lasts for 2 hours & 15 minutes, which includes a 20-minute briefing, 70 minutes of gameplay and 45 minutes for food.
What is the minimum age requirement for a Laser...
Laser Tag parties are designed for children ages 6 and above. Hypershock is only available for participants 15 years and older.
What is the minimum age requirement for a Laser...
Laser Tag parties are designed for children ages 6 and above. Hypershock is only available for participants 15 years and older.
What should my child wear for a Sledging and Mi...
Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.
What should my child wear for a Sledging and Mi...
Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.
What does a Mini Ringo and Sledging party packa...
Our Sledging and Mini Ringo party package includes access to the slope for Ringo riding and sledging and a choice of either a party room or outdoor seating for your...
What does a Mini Ringo and Sledging party packa...
Our Sledging and Mini Ringo party package includes access to the slope for Ringo riding and sledging and a choice of either a party room or outdoor seating for your...
How long does a Sledging and Mini Ringo party l...
The party lasts for 1 hour 45 minutes with 30 minutes dedicated to Sledging and 30 minutes for Mini Ringos along with 45 minutes for food.
How long does a Sledging and Mini Ringo party l...
The party lasts for 1 hour 45 minutes with 30 minutes dedicated to Sledging and 30 minutes for Mini Ringos along with 45 minutes for food.
What is the minimum age requirement for a Sledg...
Sledging and Mini Ringo parties are designed for children aged 6–11 years old.
What is the minimum age requirement for a Sledg...
Sledging and Mini Ringo parties are designed for children aged 6–11 years old.
Can I bring my own decorations for the party room?
Yes, you are welcome to bring your own decorations for the party room. Please coordinate with our Adventure staff to ensure they align with our venue policies. We do not...
Can I bring my own decorations for the party room?
Yes, you are welcome to bring your own decorations for the party room. Please coordinate with our Adventure staff to ensure they align with our venue policies. We do not...
Does an adult have to participate?
No, however, an adult must stay onsite for the duration of the party. Why not enjoy a quiet drink at The Lookout while you wait?
Does an adult have to participate?
No, however, an adult must stay onsite for the duration of the party. Why not enjoy a quiet drink at The Lookout while you wait?
What is the cancellation policy for a party?
Cancellations made at least 30 days before the event date will receive a full refund. If you wish to amend your food order, please do so at least 10 days...
What is the cancellation policy for a party?
Cancellations made at least 30 days before the event date will receive a full refund. If you wish to amend your food order, please do so at least 10 days...
What days and times can I book a party for?
Weekend bookings are available online. If you'd like to arrange something outside of these hours, like school holidays, please give us a call on 01372 467132, option 2.
What days and times can I book a party for?
Weekend bookings are available online. If you'd like to arrange something outside of these hours, like school holidays, please give us a call on 01372 467132, option 2.
Are the party rooms heated/air conditioned?
Yes, the private rooms are air conditioned/heated as needed.
Are the party rooms heated/air conditioned?
Yes, the private rooms are air conditioned/heated as needed.
What do the children need to wear?
Ensure all participants are wearing suitable clothing: trousers, long-sleeved tops and trainers. Flip-flops/sandals and Crocs are not allowed. Gloves are essential for Ringos, Sledging and Mini Ringos and recommended for...
What do the children need to wear?
Ensure all participants are wearing suitable clothing: trousers, long-sleeved tops and trainers. Flip-flops/sandals and Crocs are not allowed. Gloves are essential for Ringos, Sledging and Mini Ringos and recommended for...
My child has a food allergy. Do you cater for a...
Yes, we have gluten-free options available and can discuss any other allergens and provide alternatives. Please contact us as soon as possible to notify us.
My child has a food allergy. Do you cater for a...
Yes, we have gluten-free options available and can discuss any other allergens and provide alternatives. Please contact us as soon as possible to notify us.
Can I leave the children at the party and colle...
No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.
Can I leave the children at the party and colle...
No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.
Can I bring my own food?
We do not allow people to bring their own party food.
Can I bring my own food?
We do not allow people to bring their own party food.
Do I need to bring cutlery, plates, etc?
Everything is provided for you. If you order the pizza party menu, the pizzas are served in individual takeaway boxes. The sandwich celebration is served on buffet trays. Napkins are provided,...
Do I need to bring cutlery, plates, etc?
Everything is provided for you. If you order the pizza party menu, the pizzas are served in individual takeaway boxes. The sandwich celebration is served on buffet trays. Napkins are provided,...
What time should I arrive for my party?
We recommend arriving 15 minutes before the start of you party.
What time should I arrive for my party?
We recommend arriving 15 minutes before the start of you party.
How long do I have in the private room or stret...
You have 45 minutes of party time in the private room or stretch tent.
How long do I have in the private room or stret...
You have 45 minutes of party time in the private room or stretch tent.
What is the maximum and minimum group size for ...
For our standard party packages, our minimum number of guests is 8 and our maximum 20.
What is the maximum and minimum group size for ...
For our standard party packages, our minimum number of guests is 8 and our maximum 20.
Do you provide drinks?
Unlimited water and squash is provided. You can purchase additional drinks (sports drinks and sodas) if you wish from the Adventure Hut.
Do you provide drinks?
Unlimited water and squash is provided. You can purchase additional drinks (sports drinks and sodas) if you wish from the Adventure Hut.
Can I change my food order?
Yes, food orders can be amended up until 10 days before your party.
Can I change my food order?
Yes, food orders can be amended up until 10 days before your party.
What safety measures do you have in place?
All activities are supervised by experienced staff, with safety briefings and equipment checks.
What safety measures do you have in place?
All activities are supervised by experienced staff, with safety briefings and equipment checks.
What food options do you offer?
Parties include either an 8" pizza or sandwich and a sweet-treat grazing box for each child. Unlimited water and squash is provided.
What food options do you offer?
Parties include either an 8" pizza or sandwich and a sweet-treat grazing box for each child. Unlimited water and squash is provided.
Can we leave presents with you?
The Oakwood accepts no responsibility for anything left unattended onsite. There are lockers which are free of charge, or we recommend popping presents straight into the car!
Can we leave presents with you?
The Oakwood accepts no responsibility for anything left unattended onsite. There are lockers which are free of charge, or we recommend popping presents straight into the car!
Is the stretch tent sheltered?
Yes, the stretch tent is sheltered from the sun and rain.
Is the stretch tent sheltered?
Yes, the stretch tent is sheltered from the sun and rain.
Can I increase the number of children attending...
Yes, you can add more children to your party booking. Please get in touch with the Adventure team at adventure@the oakwood.com if you would like to increase the number booked....
Can I increase the number of children attending...
Yes, you can add more children to your party booking. Please get in touch with the Adventure team at adventure@the oakwood.com if you would like to increase the number booked....
Can I bring my own cake?
Yes, you can bring your own cake.
Can I bring my own cake?
Yes, you can bring your own cake.
What ability should I be to book a private sess...
Any ability! However, please be aware that anyone sharing a private lesson must be of the same standard.
What ability should I be to book a private sess...
Any ability! However, please be aware that anyone sharing a private lesson must be of the same standard.
What is the policy on teaching children under t...
We prioritise the safety and wellbeing of all our learners. As such, we do not offer lessons for children under the age of 4. We reserve the right to request...
What is the policy on teaching children under t...
We prioritise the safety and wellbeing of all our learners. As such, we do not offer lessons for children under the age of 4. We reserve the right to request...
How many people can have a private lesson toget...
As long as skiers are of a similar ability, up to 6 people can share a private lesson as long as they are aged 7+. A maximum of 2 children...
How many people can have a private lesson toget...
As long as skiers are of a similar ability, up to 6 people can share a private lesson as long as they are aged 7+. A maximum of 2 children...
Can I share a private skiing lesson with someon...
Yes, although they must be of the same ability as yourself. Up to 6 people can share a private lesson as long as they are aged 7+. A maximum of...
Can I share a private skiing lesson with someon...
Yes, although they must be of the same ability as yourself. Up to 6 people can share a private lesson as long as they are aged 7+. A maximum of...
When can I have a private lesson?
Private lessons are available at any time except during open practice sessions.
When can I have a private lesson?
Private lessons are available at any time except during open practice sessions.
Will I need to provide proof of my child's age?
Yes, we reserve the right to request proof of age to ensure appropriate grouping in our private lessons.
Will I need to provide proof of my child's age?
Yes, we reserve the right to request proof of age to ensure appropriate grouping in our private lessons.
Do you offer private lessons for children aged ...
Our private lessons for 4–6 year olds will differ slightly to those we offer for those 7 and over. Although still an hour long, to prevent the 4–6 year old...
Do you offer private lessons for children aged ...
Our private lessons for 4–6 year olds will differ slightly to those we offer for those 7 and over. Although still an hour long, to prevent the 4–6 year old...
How long is a private skiing lesson?
Skiing lessons are 55 minutes long.
How long is a private skiing lesson?
Skiing lessons are 55 minutes long.
I am an absolute beginner, can I join recreatio...
Recreational skiing is for those who can control their speed using snowplough, can perform a snowplough turn both left and right, perform an emergency stop and use the button lift...
I am an absolute beginner, can I join recreatio...
Recreational skiing is for those who can control their speed using snowplough, can perform a snowplough turn both left and right, perform an emergency stop and use the button lift...
I am a really good skier, can I teach my friend...
No, all teaching needs to be carried out by our qualified instructors. Those seen to be teaching during recreational skiing will be asked politely to leave the slope.
I am a really good skier, can I teach my friend...
No, all teaching needs to be carried out by our qualified instructors. Those seen to be teaching during recreational skiing will be asked politely to leave the slope.
I can ski but haven’t skied for a very long tim...
If you were happily skiing red runs or above, you should be absolutely fine to find your ski legs again during recreational skiing. If you have only skied before for...
I can ski but haven’t skied for a very long tim...
If you were happily skiing red runs or above, you should be absolutely fine to find your ski legs again during recreational skiing. If you have only skied before for...
What should my child wear to a Ringo party?
Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.
What should my child wear to a Ringo party?
Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.
What does the Ringo party package include?
Our Ringo party package includes private hire on the main slope and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer...
What does the Ringo party package include?
Our Ringo party package includes private hire on the main slope and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer...
What is the minimum age requirement for a Ringo...
Ringo parties are designed for children aged 8–14 years old.
What is the minimum age requirement for a Ringo...
Ringo parties are designed for children aged 8–14 years old.
How long does a Ringo party last?
The party lasts for 1 hour and 45 minutes with 1 hour for the activities and 45 minutes for food.
How long does a Ringo party last?
The party lasts for 1 hour and 45 minutes with 1 hour for the activities and 45 minutes for food.
What is the drop off and collection time?
Children can be dropped off from 9:30am and collection will be 4:00pm. You do not need to remain on site whilst the camp is in session.
What is the drop off and collection time?
Children can be dropped off from 9:30am and collection will be 4:00pm. You do not need to remain on site whilst the camp is in session.
What do I need to bring?
Please bring a refillable drinks bottle, and a snack. We recommend a change of clothing or extra waterproofs if the weather is bad. If you are a member of Junior...
What do I need to bring?
Please bring a refillable drinks bottle, and a snack. We recommend a change of clothing or extra waterproofs if the weather is bad. If you are a member of Junior...
What shall I wear?
Please wear suitable clothing; long, thick(ish) socks, gloves, old comfortable trousers and a hoodie, with waterproofs if it is raining.
What shall I wear?
Please wear suitable clothing; long, thick(ish) socks, gloves, old comfortable trousers and a hoodie, with waterproofs if it is raining.
What equipment is included?
Boot, ski and helmet hire is included. If you have your own equipment, please feel free to bring it with you
What equipment is included?
Boot, ski and helmet hire is included. If you have your own equipment, please feel free to bring it with you
Do I have to be a member?
You do not need to be a member of the gym or Junior Ski Club to book.
Do I have to be a member?
You do not need to be a member of the gym or Junior Ski Club to book.
Is lunch included?
Yes, lunch will be included on both dates and we will provide unlimited refills of water and squash. We will have a snack break, so please bring your own snack....
Is lunch included?
Yes, lunch will be included on both dates and we will provide unlimited refills of water and squash. We will have a snack break, so please bring your own snack....
What standard of skiing do I need to be to atte...
You need to be able to control your speed in a snow-plough, emergency stop, turn both left and right and be able to use the button lift without assistance. You...
What standard of skiing do I need to be to atte...
You need to be able to control your speed in a snow-plough, emergency stop, turn both left and right and be able to use the button lift without assistance. You...
Are the ski slopes floodlit?
Yes, our ski slopes are fully floodlit. We also have outdoor lighting around all buildings and pathways, meaning we can stay open until late evening.
Are the ski slopes floodlit?
Yes, our ski slopes are fully floodlit. We also have outdoor lighting around all buildings and pathways, meaning we can stay open until late evening.
Where can I park?
We have free parking onsite.
Where can I park?
We have free parking onsite.
How many slopes do you have?
Our facility has four skiing slopes, each equipped with two drag lifts (button lifts). There are two beginner-friendly nursery slopes, measuring 30m and 50m length. Additionally, we offer a primary...
How many slopes do you have?
Our facility has four skiing slopes, each equipped with two drag lifts (button lifts). There are two beginner-friendly nursery slopes, measuring 30m and 50m length. Additionally, we offer a primary...
What qualifications do the instructors have?
The instructors are all a minimum of BASI level 1 (or equivalent) trained. Advanced level skiing is taught by a Level 2 instructor or above.
What qualifications do the instructors have?
The instructors are all a minimum of BASI level 1 (or equivalent) trained. Advanced level skiing is taught by a Level 2 instructor or above.
Are lift tickets included in the course or sess...
Yes, you do not have to pay extra for use of the lifts.
Are lift tickets included in the course or sess...
Yes, you do not have to pay extra for use of the lifts.
I have a disability. Can I ski?
Please note that we try our best to make activities accessible to as many people as possible. To avoid disappointment, if you have a physical, sensory or mental impairment, it...
I have a disability. Can I ski?
Please note that we try our best to make activities accessible to as many people as possible. To avoid disappointment, if you have a physical, sensory or mental impairment, it...
What is your helmet policy?
Anyone under 15 years of age for all activities, or anyone participating in racing must wear a helmet on the slopes at all times.
What is your helmet policy?
Anyone under 15 years of age for all activities, or anyone participating in racing must wear a helmet on the slopes at all times.
What safety measures are in place?
Helmets are not a legal requirement, however, we do provide them and recommend that you wear them. All ski instructors are fully qualified, and we carry out DBS checks. All...
What safety measures are in place?
Helmets are not a legal requirement, however, we do provide them and recommend that you wear them. All ski instructors are fully qualified, and we carry out DBS checks. All...
What is the cancellation or refund policy for s...
There is a two-week cancellation policy for all of our ski courses and lessons to receive a full refund. After this time we may be able to reschedule or refund...
What is the cancellation or refund policy for s...
There is a two-week cancellation policy for all of our ski courses and lessons to receive a full refund. After this time we may be able to reschedule or refund...
What equipment do I need and is it provided?
Boots, skis and helmets are provided by us, and this is included in the cost of the course/session. You will need to wear comfortable outdoor clothing, long socks and bring...
What equipment do I need and is it provided?
Boots, skis and helmets are provided by us, and this is included in the cost of the course/session. You will need to wear comfortable outdoor clothing, long socks and bring...
What should I wear for my skiing activity?
Please ensure all participants wear suitable clothing: trousers, long-sleeved tops and gloves are required. We also recommend ski socks. This remains the same in hot weather and we do not...
What should I wear for my skiing activity?
Please ensure all participants wear suitable clothing: trousers, long-sleeved tops and gloves are required. We also recommend ski socks. This remains the same in hot weather and we do not...
What happens in case of bad weather?
Activities will continue as normal in bad weather, but we may close in extreme conditions like lightning. We recommend calling ahead if you're unsure about weather-related closures.
What happens in case of bad weather?
Activities will continue as normal in bad weather, but we may close in extreme conditions like lightning. We recommend calling ahead if you're unsure about weather-related closures.
What age groups can participate in tailored par...
Activities cater to various age groups with specific options for children and adults.
What age groups can participate in tailored par...
Activities cater to various age groups with specific options for children and adults.
Are there food options available for tailored p...
Yes, custom menus are available, including kid-friendly foods and adult options with alcoholic beverages.
Are there food options available for tailored p...
Yes, custom menus are available, including kid-friendly foods and adult options with alcoholic beverages.
What is the maximum group size for a tailored p...
Each activity has a maximum group size of 20. If you want to have more people, it's possible to do multiple activities simultaneously. Therefore, if doing 3 activities, the maximum...
What is the maximum group size for a tailored p...
Each activity has a maximum group size of 20. If you want to have more people, it's possible to do multiple activities simultaneously. Therefore, if doing 3 activities, the maximum...
What clothing should participants wear for a ta...
Participants should wear long sleeves, full-length trousers and gloves for activities like laser tag and Ringos.
What clothing should participants wear for a ta...
Participants should wear long sleeves, full-length trousers and gloves for activities like laser tag and Ringos.
What types of activities are available for tail...
Activities include Laser tag, high ropes courses, Ringos and more.
What types of activities are available for tail...
Activities include Laser tag, high ropes courses, Ringos and more.
Is meeting the course criteria guaranteed?
Whilst the instructor may provide the information and guidance necessary, ultimately, it depends on the student's attainment, previous sporting experience and overall fitness to achieve all of the criteria.
Is meeting the course criteria guaranteed?
Whilst the instructor may provide the information and guidance necessary, ultimately, it depends on the student's attainment, previous sporting experience and overall fitness to achieve all of the criteria.
What skill level is the Trailblazers course des...
Level 1 courses are aimed at those who have never skied before. Only absolute beginners should book a Level 1 course. Level 2 courses are aimed at those who have...
What skill level is the Trailblazers course des...
Level 1 courses are aimed at those who have never skied before. Only absolute beginners should book a Level 1 course. Level 2 courses are aimed at those who have...
What time does Trailblazers run?
Trailblazers courses run on set dates and times spanning across the ski season. The dates and times can be found by clicking the 'book now' button on our booking page....
What time does Trailblazers run?
Trailblazers courses run on set dates and times spanning across the ski season. The dates and times can be found by clicking the 'book now' button on our booking page....
How many people will be in my group for Trailbl...
Children are split into 2 groups: Juniors (aged 7–12) and Seniors (aged 11–15). A minimum of three children is required to run the course. There is a maximum of 8...
How many people will be in my group for Trailbl...
Children are split into 2 groups: Juniors (aged 7–12) and Seniors (aged 11–15). A minimum of three children is required to run the course. There is a maximum of 8...
When do you run Trailblazer courses?
Trailblazers courses run on set dates and times spanning across the ski season. The dates and times can be found by clicking the 'book now' button on our booking page.
When do you run Trailblazer courses?
Trailblazers courses run on set dates and times spanning across the ski season. The dates and times can be found by clicking the 'book now' button on our booking page.
Are lunch, snacks and water included in a Trail...
No, lunch is not provided as each session is 3 hours. The children will get a 10–15 minute snack and drink break half way through the session. The drinks and...
Are lunch, snacks and water included in a Trail...
No, lunch is not provided as each session is 3 hours. The children will get a 10–15 minute snack and drink break half way through the session. The drinks and...
Are there physical requirements to participate ...
The course is 3 hours long with a small break, therefore, a good level of general fitness will be required.
Are there physical requirements to participate ...
The course is 3 hours long with a small break, therefore, a good level of general fitness will be required.
What will I do on my Trailblazers course?
These courses will cover the following skills: walking – turning on the flat – straight running – snowplough – snowplough turn. We also aim to use the button lift.
What will I do on my Trailblazers course?
These courses will cover the following skills: walking – turning on the flat – straight running – snowplough – snowplough turn. We also aim to use the button lift.
What is a Trailblazers course and what age is i...
A Trailblazers course is a 3-hour skiing course. The courses are run in separate age groups — 7–2 years and 11–15 years.
What is a Trailblazers course and what age is i...
A Trailblazers course is a 3-hour skiing course. The courses are run in separate age groups — 7–2 years and 11–15 years.