FAQs
Is meeting the course criteria guaranteed?
Whilst the instructor may provide the information and guidance necessary, ultimately, it depends on the student's attainment, previous sporting experience and overall fitness to achieve all of the criteria.
Is meeting the course criteria guaranteed?
Whilst the instructor may provide the information and guidance necessary, ultimately, it depends on the student's attainment, previous sporting experience and overall fitness to achieve all of the criteria.
What physical fitness level is required for Ele...
The course is 3 hours long with a small break, therefore, a good level of general fitness will be required.
What physical fitness level is required for Ele...
The course is 3 hours long with a small break, therefore, a good level of general fitness will be required.
What's the maximum group size for an Elevate co...
There are a maximum of 10 students in every course, in line with our instructor to skier ratio of 1:10. A minimum of three people is required to run the course....
What's the maximum group size for an Elevate co...
There are a maximum of 10 students in every course, in line with our instructor to skier ratio of 1:10. A minimum of three people is required to run the course....
I have tried skiing before. Can I join the Elev...
No, this course is for absolute beginners only. If you have any skiing experience please choose another form of tuition.
I have tried skiing before. Can I join the Elev...
No, this course is for absolute beginners only. If you have any skiing experience please choose another form of tuition.
What skill level is the Elevate course designed...
Elevate is aimed at those who have never skied before. Only absolute beginners should book.
What skill level is the Elevate course designed...
Elevate is aimed at those who have never skied before. Only absolute beginners should book.
Is there any pre-course preparation I should do...
We would recommend that you purchase some ski gloves and ski socks and bring those with you on the day. If you do not regularly exercise, although not essential, it...
Is there any pre-course preparation I should do...
We would recommend that you purchase some ski gloves and ski socks and bring those with you on the day. If you do not regularly exercise, although not essential, it...
How long is the Elevate course?
The course is 3 hours long. Please arrive 20 minutes beforehand to get fitted with your equipment.
How long is the Elevate course?
The course is 3 hours long. Please arrive 20 minutes beforehand to get fitted with your equipment.
Are the ski slopes floodlit?
Yes, our ski slopes are fully floodlit. We also have outdoor lighting around all buildings and pathways, meaning we can stay open until late evening.
Are the ski slopes floodlit?
Yes, our ski slopes are fully floodlit. We also have outdoor lighting around all buildings and pathways, meaning we can stay open until late evening.
How many slopes do you have?
Our facility has four skiing slopes, each equipped with two drag lifts (button lifts). There are two beginner-friendly nursery slopes, measuring 30m and 50m length. Additionally, we offer a primary...
How many slopes do you have?
Our facility has four skiing slopes, each equipped with two drag lifts (button lifts). There are two beginner-friendly nursery slopes, measuring 30m and 50m length. Additionally, we offer a primary...
What qualifications do the instructors have?
The instructors are all a minimum of BASI level 1 (or equivalent) trained. Advanced level skiing is taught by a Level 2 instructor or above.
What qualifications do the instructors have?
The instructors are all a minimum of BASI level 1 (or equivalent) trained. Advanced level skiing is taught by a Level 2 instructor or above.
Are lift tickets included in the course or sess...
Yes, you do not have to pay extra for use of the lifts.
Are lift tickets included in the course or sess...
Yes, you do not have to pay extra for use of the lifts.
I have a disability. Can I ski?
Please note that we try our best to make activities accessible to as many people as possible. To avoid disappointment, if you have a physical, sensory or mental impairment, it...
I have a disability. Can I ski?
Please note that we try our best to make activities accessible to as many people as possible. To avoid disappointment, if you have a physical, sensory or mental impairment, it...
What is your helmet policy?
Anyone under 15 years of age for all activities, or anyone participating in racing must wear a helmet on the slopes at all times.
What is your helmet policy?
Anyone under 15 years of age for all activities, or anyone participating in racing must wear a helmet on the slopes at all times.
What safety measures are in place?
Helmets are not a legal requirement, however, we do provide them and recommend that you wear them. All ski instructors are fully qualified, and we carry out DBS checks. All...
What safety measures are in place?
Helmets are not a legal requirement, however, we do provide them and recommend that you wear them. All ski instructors are fully qualified, and we carry out DBS checks. All...
What is the cancellation or refund policy for s...
There is a two-week cancellation policy for all of our ski courses and lessons to receive a full refund. After this time we may be able to reschedule or refund...
What is the cancellation or refund policy for s...
There is a two-week cancellation policy for all of our ski courses and lessons to receive a full refund. After this time we may be able to reschedule or refund...
What equipment do I need and is it provided?
Boots, skis and helmets are provided by us, and this is included in the cost of the course/session. You will need to wear comfortable outdoor clothing, long socks and bring...
What equipment do I need and is it provided?
Boots, skis and helmets are provided by us, and this is included in the cost of the course/session. You will need to wear comfortable outdoor clothing, long socks and bring...
What should I wear for my skiing activity?
Please ensure all participants wear suitable clothing: trousers, long-sleeved tops and gloves are required. We also recommend ski socks. This remains the same in hot weather and we do not...
What should I wear for my skiing activity?
Please ensure all participants wear suitable clothing: trousers, long-sleeved tops and gloves are required. We also recommend ski socks. This remains the same in hot weather and we do not...
What happens in case of bad weather?
Activities will continue as normal in bad weather, but we may close in extreme conditions like lightning. We recommend calling ahead if you're unsure about weather-related closures.
What happens in case of bad weather?
Activities will continue as normal in bad weather, but we may close in extreme conditions like lightning. We recommend calling ahead if you're unsure about weather-related closures.