Yes, you are welcome to bring your own decorations for the party room. Please coordinate with our Adventure staff to ensure they align with our venue policies. We do not allow decorations that involve excessive mess, e.g. pinatas, silly string, party poppers.

No, however, an adult must stay onsite for the duration of the party. Why not enjoy a quiet drink at The Lookout while you wait?

Cancellations made at least 30 days before the event date will receive a full refund. If you wish to amend your food order, please do so at least 10 days before the party.

Weekend bookings are available online. If you'd like to arrange something outside of these hours, like school holidays, please give us a call on 01372 467132, option 2.

Yes, the private rooms are air conditioned/heated as needed.

Ensure all participants are wearing suitable clothing: trousers, long-sleeved tops and trainers. Flip-flops/sandals and Crocs are not allowed. Gloves are essential for Ringos, Sledging and Mini Ringos and recommended for High Ropes Adventure. A limited number are available to purchase from reception. This remains the same in hot weather and we do not have spare tops or trousers onsite.

Yes, we have gluten-free options available and can discuss any other allergens and provide alternatives. Please contact us as soon as possible to notify us.

No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.

We do not allow people to bring their own party food.

Everything is provided for you. If you order the pizza party menu, the pizzas are served in individual takeaway boxes. The sandwich celebration is served on buffet trays. Napkins are provided, but if you wish to bring your own party plates and cutlery, you are welcome to. 

We recommend arriving 15 minutes before the start of you party.

You have 45 minutes of party time in the private room or stretch tent.

For our standard party packages, our minimum number of guests is 8 and our maximum 20.

Unlimited water and squash is provided. You can purchase additional drinks (sports drinks and sodas) if you wish from the Adventure Hut.

Yes, food orders can be amended up until 10 days before your party.

All activities are supervised by experienced staff, with safety briefings and equipment checks.

Parties include either an 8" pizza or sandwich and a sweet-treat grazing box for each child. Unlimited water and squash is provided.

The Oakwood accepts no responsibility for anything left unattended onsite. There are lockers which are free of charge, or we recommend popping presents straight into the car!

Yes, the stretch tent is sheltered from the sun and rain.

Yes, you can add more children to your party booking. Please get in touch with the Adventure team at adventure@the oakwood.com if you would like to increase the number booked. The maximum group size is 20, so please note we can not accept groups of more than this.

Yes, you can bring your own cake.

Participants should wear old clothing they don’t mind getting dirty and suitable shoes.

Our Laser Tag party package includes the use of laser tag equipment and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer a fully licensed bar for adults.

The Hypershock system delivers an 82mj electric shock when shot. You must be 15 years or older to participate.

The Laser Tag party lasts for 2 hours & 15 minutes, which includes a 20-minute briefing, 70 minutes of gameplay and 45 minutes for food.

Laser Tag parties are designed for children ages 6 and above. Hypershock is only available for participants 15 years and older.

Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are available to purchase from reception. Please ensure clothes and jackets are closely fitted and shoulders are covered in order for harnesses to be safely and comfortably situated. Large bulky clothing, such as puffa jackets, are not permitted. Please be aware that our high ropes operate above the ski slopes and skiers can view participants from underneath them, therefore, close-fitting shorts or trousers are advised.

We estimate that a High Ropes party lasts between 1 hour & 45 minutes and 2 hours with 1 hour to 1 hour & 15 minutes allocated for the activity and 45 minutes for food.

The minimum age requirement for High Ropes Adventure is 8 years old.

Participants must be at least 1.3 metres tall and weigh no more than 120 kg.

Our High Ropes party package includes single entry to both courses and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer a fully licensed bar for adults.

Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.

Our Ringo party package includes private hire on the main slope and a choice of either a party room or outdoor seating for your chosen catering options. Additionally, we offer a fully licensed bar for adults.

Ringo parties are designed for children aged 8–14 years old.

The party lasts for 1 hour and 45 minutes with 1 hour for the activities and 45 minutes for food.

Participants should wear long sleeves, full-length trousers and gloves to ensure their safety and comfort during the activities.

Our Sledging and Mini Ringo party package includes access to the slope for Ringo riding and sledging and a choice of either a party room or outdoor seating for your chosen catering option. Additionally, we offer a fully licensed bar for adults.

The party lasts for 1 hour 45 minutes with 30 minutes dedicated to Sledging and 30 minutes for Mini Ringos along with 45 minutes for food.

Sledging and Mini Ringo parties are designed for children aged 6–11 years old.

Activities cater to various age groups with specific options for children and adults.

Yes, custom menus are available, including kid-friendly foods and adult options with alcoholic beverages.

Each activity has a maximum group size of 20. If you want to have more people, it's possible to do multiple activities simultaneously. Therefore, if doing 3 activities, the maximum number of participants could increase to 60.

Participants should wear long sleeves, full-length trousers and gloves for activities like laser tag and Ringos.

Activities include Laser tag, high ropes courses, Ringos and more.

We estimate that a High Ropes Adventure lasts between 1 hour and 1 hour 15 minutes.

We use a safe roller system (Rope Roller). Our instructors help you into a full body harness and provide you with a safer roller system that attaches you and your harness to the safety wire. This cannot be detached until the end of the course. There is no need to clip in or out, as the roller simply follows you on the wire around the course.

Prebooking is essential. You can book via our website or give us a call.

All activities are supervised by experienced staff, with safety briefings and equipment checks.

No, an adult must remain onsite at all times. Our fully serviced bar and restaurant, The Lookout, is the ideal place to relax while the children complete their activity.

An instructor will administer a full safety briefing and also ensure you’re completely attached to the course before you set off. Instructors are then positioned around the course from the ground.

Yes, we offer group bookings for parties, corporate events and team-building activities. Please contact us for further information.

Cancellations made at least 7 days before the event date will receive a full refund.

We operate different opening hours depending on the season, so it's best to give us a call or search our online booking system which shows all of our availability.

Participants must be at least 1.3 metres tall and weigh no more than 120 kg.

Please wear comfortable outdoor clothing. It is best to wear trainers or closed-toe shoes. Flip-flops/sandals and Crocs are not allowed. Gloves are optional but recommended, and a limited number are available to purchase from reception. Please ensure clothes and jackets are closely fitted and shoulders are covered in order for harnesses to be safely and comfortably situated. Large bulky clothing, such as puffa jackets, are not permitted. Please be aware that our high ropes operate above the ski slopes and skiers can view participants from underneath them, therefore, close-fitting shorts or trousers are advised.

No previous experience is required. Our trained instructors will provide safety briefings and guide you through the course, ensuring your safety and enjoyment.

Please arrive 15 minutes before your scheduled session to allow time for check-in and the safety briefing.

We try our best to make activities accessible to as many people as possible, and to avoid disappointment, it is very important you get in touch with us before you make a booking or visit to discuss any special needs you or members of your party may have. With sufficient notice, we will do our best to make amendments to our standard operating procedures and staffing levels to be able to accommodate participants with special needs. Our accessibility guidelines can be found here.

The minimum age requirement for High Ropes is 8 years old.

We do not allow cameras on the high ropes, however, if you are spectating, there are various viewing areas to take photos from.

You do need to be of a reasonable fitness level to attend a course. If you are worried about your fitness level, you could look at private tuition as an alternative.

There are a maximum of 10 students in every course. We require a minimum of 3 students in order for the course to run. The ratio of instructor to students is 1:10.

No, this course is for absolute beginners. If you have any skiing experience, please choose a different course or private lessons.

Level 1 courses are aimed at those who have never skied before. Only absolute beginners should book a Level 1 course. Level 2 courses are aimed at those who have taken part in a Level 1 course or have had a minimum of 2 hours private tuition.

The level 1 and 2 courses will take place on our training slopes. After completing a level 2 course, we would expect you to be able to ski recreationally on our main slope.

We would recommend that you purchase some ski gloves and ski socks and bring those with you on the day. If you do not regularly exercise, although not essential, it may benefit you to do some strength training, cardiovascular exercises and some core exercises, prior to your course.

The course is 3 hours long. You will have to arrive 20 minutes before the start of the course to collect your equipment.

If memberships are sold out on the website, we recommend contacting us directly. Spaces may become available as children move up groups.

Junior Ski Club sessions are led by our experienced and certified ski instructors who provide a safe and fun environment for skill development.

In extenuating circumstances, we can process a refund for your membership and calculate it pro-rata.

The ratio of instructors to children is 1:12.

Yes, we have a structured progression system where children move up groups as they develop their skiing skills. This ensures that each child is learning at an appropriate pace.

Term 1 - 14th September 2024 - 14th December 2024. Term 2 - 11th January 2025 - 29th March 2025. Please note, there will be no sessions on certain dates due to horse racing at Sandown Racecourse.

Levels 1-4 are held on Saturday mornings from 11:00 AM to 1:00 PM during the term. Level 5 is held on Saturday mornings from 8:30 AM to 10:30 AM. Level 6 takes place on Sunday mornings from 10:00 AM to 12:00 PM.

Children will ski for 55 minutes, take a 10-minute snack break (snacks not included) and then ski for another 55 minutes.

Junior Ski Club is designed for children aged 7–14, catering to both beginners and experienced skiers.

Yes! Our club welcomes children of all skill levels, from those taking their first steps on the slopes to seasoned skiers looking to improve their skills.

Any ability! However, please be aware that anyone sharing a private lesson must be of the same standard.

We prioritise the safety and wellbeing of all our learners. As such, we do not offer lessons for children under the age of 4. We reserve the right to request proof of age to ensure appropriate grouping in our private lessons.

As long as skiers are of a similar ability, up to 6 people can share a private lesson as long as they are aged 7+. A maximum of 2 children per lesson is set for those aged 4–6.

Yes, although they must be of the same ability as yourself. Up to 6 people can share a private lesson as long as they are aged 7+. A maximum of 2 children per lesson is set for those aged 4–6, and all skiers must share a similar ability.

Private lessons are available at any time except during open practice sessions.

Yes, we reserve the right to request proof of age to ensure appropriate grouping in our private lessons.

Our private lessons for 4–6 year olds will differ slightly to those we offer for those 7 and over. Although still an hour long, to prevent the 4–6 year old from becoming tired, we will slow the lesson down and run the lesson at a pace which is comfortable for them. We recommend that a maximum of 2 children of this age range are booked on a lesson together.

Skiing lessons are 55 minutes long. 

Yes, our ski slopes are fully floodlit. We also have outdoor lighting around all buildings and pathways, meaning we can stay open until late evening.

We have free parking onsite.

Our facility has four skiing slopes, each equipped with two drag lifts (button lifts). There are two beginner-friendly nursery slopes, measuring 30m and 50m length. Additionally, we offer a primary slope spanning 140m and a slalom race slope that extends 65m, seamlessly connecting with the main slope.

The instructors are all a minimum of BASI level 1 (or equivalent) trained. Advanced level skiing is taught by a Level 2 instructor or above.

Yes, you do not have to pay extra for use of the lifts.

Please note that we try our best to make activities accessible to as many people as possible. To avoid disappointment, if you have a physical, sensory or mental impairment, it is very important you get in touch with us before you make a booking or visit to discuss any special needs you or members of your party may have. With sufficient notice, we will do our best to make amendments to our standard operating procedures and staffing levels to be able to accommodate participants with special needs. We work with Disability Snowsport (DSUK) to help make skiing as accessible as possible. If you want to view their website, click here.

Anyone under 15 years of age for all activities, or anyone participating in racing must wear a helmet on the slopes at all times.

Helmets are not a legal requirement, however, we do provide them and recommend that you wear them. All ski instructors are fully qualified, and we carry out DBS checks. All ski instructors are First Aid trained.

There is a two-week cancellation policy for all of our ski courses and lessons to receive a full refund. After this time we may be able to reschedule or refund you but only if the slot can be resold. If we need to cancel due to extreme weather conditions, we will provide a full refund or transfer your course to another date.

Boots, skis and helmets are provided by us, and this is included in the cost of the course/session. You will need to wear comfortable outdoor clothing, long socks and bring some gloves with you. We are an outdoor centre, so please bring waterproof clothing if it is raining. Should you have your own ski equipment, you are welcome to bring it with you.

Please ensure all participants wear suitable clothing: trousers, long-sleeved tops and gloves are required. We also recommend ski socks. This remains the same in hot weather and we do not have spare clothing onsite.

Activities will continue as normal in bad weather, but we may close in extreme conditions like lightning. We recommend calling ahead if you're unsure about weather-related closures.

Children are split into 2 groups: Juniors (aged 7–12) and Seniors (aged 11–15). A minimum of three children is required to run the course. There is a maximum of 8 children in the Junior group and 10 in the Senior group. In the rare event a course minimum is not met, transfers to another course or a full refund will be offered. The instructor to child ratio is 1:10.

Trailblazers courses run on set dates and times spanning across the ski season. The dates and times can be found by clicking the 'book now' button on our booking page.

No, lunch is not provided as each session is 3 hours. The children will get a 10–15 minute snack and drink break half way through the session. The drinks and snacks are not provided so please bring these with you, or you can purchase them at the Adventure Hut. Please remember, no nuts or shellfish in the lunch boxes, and please let us know if your child has any allergies.

These courses will cover the following skills: walking – turning on the flat – straight running – snowplough – snowplough turn. We also aim to use the button lift.

A Trailblazers course is a 3-hour skiing course. The courses are run in separate age groups — 7–2 years and 11–15 years.